Built by an Operator, Not a Software Company This system ran a real store before it was software.
Before a line of Operiin was written, its founder — a former restaurant GM and operations manager, and a certified Lean Six Sigma Black Belt — ran this exact methodology by hand, on paper and spreadsheets, in a real quick-service restaurant: using Black Belt methodology to convert frontline operational data — station capability, cross-training, coverage shift by shift — into controlled management systems. These are that store’s results under the manual system.
STORE PERFORMANCEBottom of the nation → Top 100The store climbed from the bottom of the national rankings to a top-100 location while run on this system by hand.
PEAK SERVICE TIME15 min → 3 minPeak service time fell as station coverage and cross-training were managed deliberately instead of from memory.
TURNOVER1 departure in 8 monthsOne turnover event in eight months, in an industry where constant churn is treated as normal.
This is the founder’s operating record running the methodology manually, before the product existed — not measured results from the Operiin software. Operiin is in beta; software pilot data will be published when it exists, and not before.